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0/10

I hire them to extend driveway and change the vehicle oil spot blocks. But Daniel suggested to re do the whole driveway including the sides of the house by using the same used blocks except the few dirty blocks (oiled blocks approx. 30 in qty.) in $7000. Daniel was good at the time of agreement. His crew was so un-trained and un professional. They used the cheaper, different designed than the existed blocks on the sides of the house not followed the existing design. Plus they cover the lesser area than the previously covered area. On the top of this when I talked to crew leader he misbehaved. Daniel did not show up at the time. After so many back and forth complaint he agreed to fix the problems. after 2 months his 2 guys came and fix the level but other problems still there, e.g. loose front door steps, broken flower-bed, water still stay on the sides of the house. In a short words his unprofessional crew does not know their job and so disrespectful & rude and no communication in between Daniel and his crew during the task. And Daniel was not available while his crew was working. He did not response of my calls. I am open to show to people who want to see his job done.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Zakir,

We apologize for your unsatisfactory experience but Markstone Landscaping has taken all the right steps and practices to complete your project and has gone back to address your concerns. Daniel was responsive to your concerns and explained any repairs will happen in the fall time. He has called you back several times with no luck of reaching you.

Markstone Landscaping Ltd
https://markstonelandscaping.com/
416-806-2714