I went online to look for plumbers because my basement was flooded with water. I found Royal Plumbing and called to see if I could get emergency help right away. Thank God someone answered the phone. They requested my information and told me they would be less then 1 hour, after I explained that my basement was flooded. Royal Plumbing told me to relax because someone was on their way to look at my problem. George and Mark showed up in less then 1 hour. What a relief! The plumbers checked my basement and told me my drain was backing up causing the flooding waters. They looked around and found something on the wall. They requested if they could open up the wall and check the main drain line. I said of course! George and Mark told me my drain was plugged and will need a snake machine. They went out to the truck and brought in a big machine to start putting cables inside my pipe. They started the machine and within 5 minutes they were done. I said, "really? What a relief!" They told me there were wipes that they pulled out. This was caused by my young kids flushing them down the toilet. I really want to thank George and Mark for all their great work and speedy response. George and Mark also cleaned up my basement like new. They left the windows open to bring in fresh air to dry out the basement. Thank you again for being so kind and professional. I will definitely recommend them to my friends and family.
- Company Response
Thank you for taking time out of your busy schedule to write a great review. Royal Plumbing is happy your experience was good with Jorge and Mark. Thank you again.:)
Royal Plumbing Management.