We spent a lot of time viewing potential homes in the Cochrane area including all the show homes and most of the single family homes for sale. We were looking for a new home with quick possession. Trico in Riversong was not our first stop, but it certainly was the most pleasant. We were impressed with the quality of the show homes both in design and construction. The customer service provided by Erin, Jamie and Stephanie was exceptional. They provided very professional service with no pressure. We were not really looking for a new build and were coming through for design idea's. Trico had a spec home in Riversong that was almost complete, ready in about 30 days which Jamie cheerfully toured us through. Something kept bringing us back to the Trico homes (at least 10 times!) and the sales team never got tired of seeing us or pressured us to purchase. They simply provided us with information and happily answered all of our questions. After looking at many more homes, we decided to purchase the Trico spec home. We dealt with Erin directly on the sale and the process could not have been any easier. The pre-possession walk-through went very well. There were a few very minor issues (mostly identified by Trico) that the construction team took care of almost immediately. We have been in our new home for 3 months now and are very happy with our purchase. In summary Trico has shown us to be a great company with exceptional people who deliver a quality product. **The Redcard and referrals are an added bonus.
Thank you Derek & Lorna for this wonderful post! I was thrilled to read all your positive feedback and the sales and construction staff will be equally thrilled! Erin, Jamie & Stephanie are so pleasant, professional and focused on Customer Relations. Time and time again we hear from our customers in Riviera noting similar comments. It is great to hear that one of our quick possessions met your needs. Please do not hesitate to contact the warranty department at anytime.
Customer Relations Manager