Phoned Novel Care in Barrie, what a great experience it was. My furnace broke down in the morning and the house was freezing. Spoke to a lovely lady who assured me that we could have a furnace installed that day. I knew it was not worth having it repaired as it broke down last year it was after all 17 years old. The crew arrived with my new American Standard Furnace installation took several hours they were great. Clean courteous and was very carefull around my home. Would i recommend Novel Care again of course great experience from start to finish. Will get an air conditioner from them in the spring why wait till it breaks down. Thank you

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