My Builder installed a Napoleon Direct Vent fireplace, the fireplace absolutely filled my house with an unbreathable obnoxious odur, they blamed Venting, the builder completely reinstalled the venting which had no effect in eliminating the smell. They then said this was normal off gassing, we ran the unit for over 72 hrs with no change to the odor. At this point I want this fireplace removed from my house and replaced with another brand that will not give off obnoxious odurs
- Approximate cost of services:
- $3,500.00
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