Sylvain Theriault in Toronto

The project was extensive for us but fairly straight forward for them. A large part of the basement was to be lowered, a waterproofing system installed including a sump system (even helped us claim the rebate for the sump). From the first day we met Jose Martinez the Forman and the guys Rob T. and Gram G.,I felt comfortable with them and their abilities. The entire team was extremely friendly and professional. Jose kept me informed of progress and always made sure the work had as little impact on the rest of the house as possible by keeping thing tidy and asking before doing work outside normal hours. They even helped me take down some old pipes, an abandoned drain stack and helped moved some of the renovation rubbish to the bin. The entire job is extremely well done and was completed in a timely manner as promised. Jose, Rob and Gram made this experience for both my wife and I a real pleasure. But it wasn’t perfect; we did have issues with the main office on a few occasions. The reason we are giving Clarke Basement Systems such a high rating was due to Jose; he truly went above and beyond the call of duty in fixing any and all issues on behalf of my wife and I. Thank you Jose and all the guys for the great work and Professionalism. Sylvain & Mia