We live in a newer build and didn't expect our 3 1/2 year old furnace to up and quit right when the temperature was beginning to drop (below 0 C° during the night, single-digit during the day) and likely just after we went to bed. Unable to do anything about it until the following day I called around looking for someone who could come late in the afternoon as I was at work. I decided to settle on the company (one of the big ones in town) who installed the furnace initially but was bothered by their "call-out fee plus labour" policy. After calling around I finally reached a reputable plumbing and furnace repair shop who were booked solid, but they knew of someone in particular with an excellent reputation who could likely come by and do the job. David showed up within his time window, and was quick to diagnose the problem. Having the part on-hand he did the repair in minimal time, explaining some of the critical components and what to look for going forward. He did a quick inspection to be sure all was well and offered some simple maintenance tips. The price initially quoted was the price paid. David is very knowledgeable and was a pleasure to chat with during the repair. Absolutely excellent service! I now have my go-to plumber for any future issues.
- Approximate cost of services:
- $190.00
- Company Response
Good afternoon Dave,
Thank you for your very thoughtful and kind review. We, at Jamison Furnace, pride ourselves on our technicians' skill, integrity and attention to detail. David is a great asset to the Jamison Furnace team.
David has reminded me of the basement renovations you are excited about doing and the "height" issue. Being tall does have its considerations. Good luck with that!
I am delighted with your comment on the "Absolutely excellent service!"
Thanks again Dave!
Susan Jamison
Office Manager
Jamison Furnace