Reviews

10/10

I was looking to purchase a Smoke Guard from someone locally in Toronto. I contacted Enchanted Chimney Sweeps and they had one in stock but they are located in Hamilton. They made arrangements to meet up closer to me and I met Tim to completely the transaction. I told him how my damper was missing it's worm gear and he said he had one in the back of his vehicle which he then gave to me! I was amazed as he basically just said pay it forward. Unfortunately, the worm gear cracked when I was trying to install it so called to see if Tim might happen to have another one. Indeed he did and we met up again and he gave me another one. What an awesome guy! I cannot recommend Tim and Enchanted Chimney Sweeps any higher. 10 STARS!!!

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Company Response

Thank you Derek for your review. We do try hard to accommodate our customers. As we service from Hamilton to Toronto it was not a problem to meet up with you when we were near your home. I'm hoping you are enjoying the smoke guard and your new damper handle!