I will definitely use Enchanted again.

Their call personnel were friendly and informative. The chimneysweep who attended was excellent, made helpful hardware recommendations, and was genuinely interested in ensuring I fully understood the service and how to optimize my fireplace use. He was also very honest about services that I did not need.

He left my rooms spotless and was very careful, on account of covid, about ppe and limiting his contact.

After another company didn't show for a scheduled appointment I called Enchanted. From start to finish the experience could not have been better. Knowledgeble, pleasant and professional business who showed up on time and as promised not one bit of mess. The technician made recommendations for a rain cap without trying to upsell me. Extremely pleased with the service from Enchanted and I will definitely use again and recommend them to others.

I'm very pleased with Tom's professional service. He was very polite, efficient and thorough. There was absolutely no mess. Also, I appreciated receiving some advice on a couple of issues with the fireplace and chimney cap. Thank you Tom. Enchanted is an easy company to deal with including the cheerful, helpful service I received when calling for a quote and setting up the appointment. I will definitely recommend Enchanted to friends and family.

Consistent, reliable service, year after year. Tim and the team at Enchanted Chimney Sweeps are WETT Certified and part of the Better Business Bureau. Tim has been our trusted advisor since we bought our home in rural North Burlington, and gave me the confidence I needed to make a good decision for our household's safety. He also provided great advice on how we can continue burning as efficiently as possible, not to mention. Great value for the money - I would highly recommend this company.
Rob - Lowville, ON

Very professional. On time, did not try to sell us services or parts we did not need. Will use them every year to clean our chimney. We re completely satisfied

Appreciate the friendly reminders for chimney maintenance; so important today to have a company make the effort to reach out and call and they do it with a REAL person; no automated messaging!
Chimney technician was on time, respectful of work space, and did follow up call to make sure the top of the chimney was okay after a very hard storm and downpour;. Tim dropped by during his regular service route; 'no problem' and 'no charge'.
Thank you Enchanted Chimney!

I put off having the chimney inspected and recapped (I had it in mind to call in the spring). Unfortunately my tardiness resulted in a squirrel becoming trapped in the fireplace. Tom came out (right on the date and time we had arranged) and was able to humanely trap and release our unwanted guest and put a permanent cap on the chimney. I highly recommend this company. They do a super job and don't try to upsell you.

I had never owned a house with a wood stove so this was a new experience for me. Tom had visited our house and he was so professional and knowledgeable. He encouraged me to ask questions and really helped familiarize me with the workings of this particular wood stove. He left the house cleaner than it was when he came. It felt like I had known Tom for many years. Enchanted Chimney Sweeps came highly recommended and now I know why. I would highly recommend them. I have enjoyed many beautiful fires with family and friends as a result of the guidance I received by Tom. Thanks and happy holidays to Tom and the staff at Enchanted Chimney Sweeps

The guys arrived well before the appointment. Good education on some facts that I would not have known otherwise. In and out in 30 minutes like they said. And not one speck of ash anywhere to be found on the floor! Great work and great company!

Awesome friendly service. Tim was the best, this company has cleaned my chimney for over 20 years. Reasonable price & fabulous thorough job. I wouldn’t use anyone else. They’re a small family business that takes pride in their work.