Enchanted Chimney Sweeps

Chimney Sweeps
Hamilton Street Toronto ON M4M
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Chimney Sweeps
Enchanted Chimney Sweeps
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96%

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Reviews by rating (past 12 months)

Reviews for Enchanted Chimney Sweeps

Average customer rating:
9.7 10 (26 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

Chimney Sweeping

I will definitely use Enchanted again.

Their call personnel were friendly and informative. The chimneysweep who attended was excellent, made helpful hardware recommendations, and was genuinely interested in ensuring I fully understood the service and how to optimize my fireplace use. He was also very honest about services that I did not need.

He left my rooms spotless and was very careful, on account of covid, about ppe and limiting his contact.

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Company Response

Thank you so much! We really appreciate it. Stay safe!

Megan in Oakville
Megan in Oakville
0 reviews Oakville, ON
10/10

Chimney Sweeping

After another company didn't show for a scheduled appointment I called Enchanted. From start to finish the experience could not have been better. Knowledgeble, pleasant and professional business who showed up on time and as promised not one bit of mess. The technician made recommendations for a rain cap without trying to upsell me. Extremely pleased with the service from Enchanted and I will definitely use again and recommend them to others.

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Company Response

Thank you Megan for the great review! Very happy to know that we came through for you after a disappointment with another company. We look forward to our next visit to your home.

Paul from Oakville
Paul from Oakville
3 reviews Oakville, ON
10/10

Professional service. Great job!

I'm very pleased with Tom's professional service. He was very polite, efficient and thorough. There was absolutely no mess. Also, I appreciated receiving some advice on a couple of issues with the fireplace and chimney cap. Thank you Tom. Enchanted is an easy company to deal with including the cheerful, helpful service I received when calling for a quote and setting up the appointment. I will definitely recommend Enchanted to friends and family.

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Company Response

Thanks Paul! We really appreciate your kind words about Tom and our company. We do try hard to offer really good customer service in all areas so thank you for letting us know we're succeeding!

Rob in Burlington
Rob in Burlington
1 review Burlington, ON
10/10

Wood Stove Chimney Sweep

Consistent, reliable service, year after year. Tim and the team at Enchanted Chimney Sweeps are WETT Certified and part of the Better Business Bureau. Tim has been our trusted advisor since we bought our home in rural North Burlington, and gave me the confidence I needed to make a good decision for our household's safety. He also provided great advice on how we can continue burning as efficiently as possible, not to mention. Great value for the money - I would highly recommend this company.
Rob - Lowville, ON

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Company Response

Thank you Rob for taking the time to post a review. We are very pleased to hear that you value our service and that our advice has been helpful. See you again next year!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

service

Very professional. On time, did not try to sell us services or parts we did not need. Will use them every year to clean our chimney. We re completely satisfied

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Company Response

Thank you for your review. We are always happy to hear that our service was appreciated! We look forward to a continuing relationship!

Private User
Private User
Private User reviews Burlington, ON
10/10

Chimney Maintenance

Appreciate the friendly reminders for chimney maintenance; so important today to have a company make the effort to reach out and call and they do it with a REAL person; no automated messaging!
Chimney technician was on time, respectful of work space, and did follow up call to make sure the top of the chimney was okay after a very hard storm and downpour;. Tim dropped by during his regular service route; 'no problem' and 'no charge'.
Thank you Enchanted Chimney!

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Company Response

We really appreciate your feedback. Thank you for letting us know you had a very positive experience with our company!

Carol in Oakville
Carol in Oakville
4 reviews Oakville, ON
10/10

Great Job!

I put off having the chimney inspected and recapped (I had it in mind to call in the spring). Unfortunately my tardiness resulted in a squirrel becoming trapped in the fireplace. Tom came out (right on the date and time we had arranged) and was able to humanely trap and release our unwanted guest and put a permanent cap on the chimney. I highly recommend this company. They do a super job and don't try to upsell you.

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Company Response

Thank you Carol - we really appreciate you taking the time to post a review. We're glad Tom was able to remove the squirrel and put a cap on the chimney preventing this from ever happening again!

Highly Satisfied Customer in Burlington
Highly Satisfied Customer in Burlington
1 review Burlington, ON
10/10

chimney cleaning and cap replacement

I had never owned a house with a wood stove so this was a new experience for me. Tom had visited our house and he was so professional and knowledgeable. He encouraged me to ask questions and really helped familiarize me with the workings of this particular wood stove. He left the house cleaner than it was when he came. It felt like I had known Tom for many years. Enchanted Chimney Sweeps came highly recommended and now I know why. I would highly recommend them. I have enjoyed many beautiful fires with family and friends as a result of the guidance I received by Tom. Thanks and happy holidays to Tom and the staff at Enchanted Chimney Sweeps

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Company Response

Thank you for all the kind words about Tom and our company. We are very pleased that you are enjoying your wood stove and we look forward to a continued relationship moving forward when you next need our services again. Happy holidays to you and your family!

Mike in Burlington
Mike in Burlington
3 reviews Burlington, ON
10/10

Quick, clean and friendly

The guys arrived well before the appointment. Good education on some facts that I would not have known otherwise. In and out in 30 minutes like they said. And not one speck of ash anywhere to be found on the floor! Great work and great company!

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Company Response

Thank you for the great review Mike! We always appreciate hearing from our customers!

Gillian in Toronto
Gillian in Toronto
1 review Toronto, ON
10/10

Wood burning fireplace cleaning

Awesome friendly service. Tim was the best, this company has cleaned my chimney for over 20 years. Reasonable price & fabulous thorough job. I wouldn’t use anyone else. They’re a small family business that takes pride in their work.

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Company Response

Thank you Gillian! We do take pride in our work - thank you for taking the time to send us a review! See you next year!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Enchanted Chimney Sweeps

We do most of our cleanings from the inside and we use a high powered Hepa vacuum that keeps your home soot and dust free. Two drop cloths are placed in front of the fireplace or wood stove and the firebox and chimney are scrubbed and cleaned with professional brushes. ...
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