Reviews

10/10

We started our patio project by calling sales manager Karla after we were referred to by relative. Karla arrived to our property next day just in time. She discussed the detailes of our project according to the drawing we provide, added some necessary modifications and sent by e- mail an estimate in the evening of the same day. About 3 weeks after signing the contract, Karla & Duralock team ( Paul, Chris and 4 other members) arrived to our property. They completed the job professionally in less than 3 days as agreed upon. When a small problem happened, Tony the owner of the company by phone with Karla managed to solve smoothly and efficiently . Thank you Karla, Tony, Paul, Chris and the other 4 members (sorry for not having their names) for doing the job that satisfied us. We strongly recommend Duralock to others and will not hesitate to use their services in future.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Emil, we take very great pride in making sure our clients are well taken care of. It was a pleasure working with you, from the design to completion. We were able to work together to achieve what you had envisioned. Enjoy your new outdoor living space.

Kindest regards,
Karla