Duralock Interlocking

[email protected] Halton Hills ON L7G 5G2
Karla from Dura-Lock Inc.
Owner/Manager
Tony Bahsous [Full profile]
HomeStars  >  Interlocking Stone in Milton  >  Duralock Interlocking
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Reviews by rating (past 12 months)
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Reviews for Duralock Interlocking

Average customer rating:
9.8 10 (261 reviews)

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Everyday Homeowner
9 reviews Milton, ON
10/10

After being burned by another contractor, Sureloc and a nightmare experience we were guarded with finding a contractor to finish our front and back yard project(s) which they had abandoned.

From the first scoping call with Karla to the handshake and final payment on phase 1 of our project - we have had nothing but a 10+ star experience from the entire Duralock team.

The owner, Tony took the time to come by with Karla before quoting us to have a look at our property and give an honest and professional assessment on how the project had been left.

Karla was highly communicative, frequently connecting over email, text and phone which provided a great deal of assurance to their commitment to us. She was always early for every meeting and well prepared. Her authenticity is clear through every interaction and she made sure we weren't pressured to make design decisions without taking our time or stressing out further.

We even had a fairly significant stone option change in the front (which required changing stone they had just laid down after I changed my mind) and Tony signed off on it without issue.

The assigned crew was prompt, efficient and very professional. We had Danny, Calvin, Ryan and Damian on site. They are all hard working with strong work ethic and high standards to having the project done right; carefully laying down stone, stepping back and being mindful of smart design and placement. They cleaned up the job site meticulously at the end of each day, not just at project finish. Danny personally made sure to walk my husband through the progress and ensure he was informed and satisfied.

We've been so impressed from start to finish, and we are having them return again for phase 2. Well worth the investment. You get what you pay for, go with someone you can trust!

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H in Guelph
1 review Brampton, ON
10/10

Working with Karla was an absolute pleasure. Even after i had changed our initial design several times, she was always responsive and had lots of great feedback and suggestions. She knows the product and the process very well.
The installation crew was very friendly and accommodating to myself and my family. Danny was efficient and friendly and always took time to explain to us any questions we may have had. The crew did an excellent job with clean up. The final product was eactly what we had envisioned, and we've had lots of neighbours come by to check it out. Very satisfied with the work and the company.

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Private User
1 review Burlington, ON
10/10

Excellent work done in such a short time. They were so organized and cleaned up very well after themselves. The street showed no sign that they were there when they left. Their job was professional and efficient. Thanks to Paul's crew and Karla!

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Company Response

Thank you for the very kind words!! We at Duralock strive to not only meet our clients expectations but to exceed them. We hope that you enjoy your new outdoor living space for many years to come. Get that BBQ ready, May will be around the corner.

Kindest regards,
Karla

Victor in
1 review Mississauga, ON
10/10

Great experience with Dura Lock Inc, Thank you Karla, Paul and your crew!
To find a good contractor do the renovation work is always stressed for me, because we all have difference expectation. But we have a great experience with Dura Lock. They are professional, punctual and courteous. Karla came to our home several times to design the backyard layout and garden. Paul and his crew complete the work within 3 days. They have all the professional tools and machine, and pay more attention to the details. After work, they clean the street very well. All of our family and neighbors like our new backyard; I just cannot wait until next year to have the party.
Highly recommend Dura Lock Inc.

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Company Response

Thank you Victor for taking the time to write a review. We know our teams work very hard to make sure our clients are very satisfied. I enjoyed working with you and your wife to create the outdoor space of your dreams. There is now only one thing to do, start getting the guest list for the party ready, summer is around the corner.

Kindest regards,
Karla

debbiekirkpatrick in Brampton
1 review Brampton, ON
10/10

Fantastic!!!! Paul and his crew just finished my back patio & walkway even though the weather was anything but patio weather(-5 when they started). It looks amazing and I can't wait for the first party next year. They went over the top to accomadate a few changes made along the way. These guys were professionals from start to finish....they even swept the road as part of the cleanup. Thanks again to Duralock , from sales mgr Karla to the whole crew.........there are still good contractors ....

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Company Response

Debbie, thank you for taking the time to write the review. Wow, what a transformation. Your backyard oasis is now ready for some fun. You will be needing that nice new sunshade in no time. Enjoy

Kindest regards,
Karla

Sal
2 reviews Oakville, ON
10/10

Tony and the Duralock crew did an excellent job landscaping my back yard and front porch/walk way this summer. Throughout the whole project, from design to completion, they were extremely attentive to detail and provided excellent client service throughout the project. The staff was also very professional when working at my house. Tony works with the crew and ensures the work is completed at the highest calibre.

Sal

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Company Response

Sal, I enjoyed working with you and your wife to give you the entertaining space you envisioned. I think we hit it on the nose with the final product. Thank you for taking the time to share your thoughts on how we did, we appreciate it.

Kindest regards,
Karla

Emil in North York
1 review Mississauga, ON
10/10

We started our patio project by calling sales manager Karla after we were referred to by relative. Karla arrived to our property next day just in time. She discussed the detailes of our project according to the drawing we provide, added some necessary modifications and sent by e- mail an estimate in the evening of the same day. About 3 weeks after signing the contract, Karla & Duralock team ( Paul, Chris and 4 other members) arrived to our property. They completed the job professionally in less than 3 days as agreed upon. When a small problem happened, Tony the owner of the company by phone with Karla managed to solve smoothly and efficiently . Thank you Karla, Tony, Paul, Chris and the other 4 members (sorry for not having their names) for doing the job that satisfied us. We strongly recommend Duralock to others and will not hesitate to use their services in future.

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Company Response

Thank you Emil, we take very great pride in making sure our clients are well taken care of. It was a pleasure working with you, from the design to completion. We were able to work together to achieve what you had envisioned. Enjoy your new outdoor living space.

Kindest regards,
Karla

Private User
1 review Mississauga, ON
10/10

Duralock Inc.
Dear Tony Bahsous, President
I would like to take this opportunity to thank you and your crew, once again for the wonderful job you did transforming our 38 asphalt drives into modern drives with interlocking pavers, at 2000 The Collegeway. As a board member I could of not asked for anything more. Right from the first drive we felt we could trust you and your crew, our feelings were confirmed with your constant attention to detail. Your work was superior and very professional. I commend you and your team for the wonderful workmanship and in particular the little details that went into the project to make it a success as well the importance of cleaning up every day and was noticed by every home owner. I would in particular like to thank your leads, Danny, Calvin and Ryan. We would be delighted to recommend you and your work to anyone who is interested.
2000 The Collegeway –Mississauga
Bruno Monti - Board Member

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Marlene in Brampton
1 review Brampton, ON
10/10

We recently had our front porch done, Karla was always very prompt to answer any questions we had, The crew are very, very hard working and completed the job on time. We are very happy with the way the front of our house looks now.
Thanks so much to the Duralock Team !

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Company Response

Thank you Marlene. It was a pleasure working with you and Ashley. What a huge difference in that front porch alone, no more tile. Thank you again for the kind words.

Kindest regards,
Karla

HomeStars in Toronto
2 reviews Mississauga, ON
10/10

Amazing service and Great attention to detail! Tony, Karla, and the Crew did an amazing job planning out the whole project. Within 2 days, they were able to finish the project on time. Throughout the process, Tony, and the crew provided me with the update of their day of work and what the expected end result would be. The crew members were fast, efficient, and respectful of our property. The amount of detail went beyond my expectations! I would hire them again without a doubt, and refer them to my friends and family!​

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Company Response

Thank you for the kind words. We take great pride in making sure we deliver on our clients high expectations. Our crews work extremely hard to not only meet but exceed our clients expectations. Enjoy

Kindest regards,
Karla

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Duralock Interlocking

Choosing a contractor is not something that should be taken lightly.
Fortunately, Duralock Interlocking does not take our work lightly, either.

When we take on a project, we treat your home as if it were our own; with the respect and effort it deserves. Our experienced professionals cut no corners, take no risks, and leave no stone unturned in crafting landscapes that are just as durable as they are beautiful.

We’re serious about our work, and it shows. From the very first consultation to the very last stone,DuraLock is dedicated to providing excellence in landscaping solutions. Specializing in interlock stone installations, we are renown for our unparalleled work ethic and high quality installations of driveways, walkways, patios, steps and retaining walls.

The Process:
1) FREE estimate at your home by one of our Design Specialists
2) Custom design plan developed to maximize your space
3) Installation by trained & courteous professionals
4) Increased value and curb envy of your home

No matter what your canvas looks like, DuraLock will ensure that the finished project is something that captures your vision, and the attention of your neighbours. Visit our website at www.DuraLock.ca or call us at 1-877-895-LOCK and watch your dreams take shape beneath your feet.

CATEGORIES
Interlocking Stone, Landscape Contractors & Designers, and Tile & Stone Contractors
SERVICES
Interlocking Driveways, Walkways, Patios, Retaining Wall systems, Steps, Garden Walls.
WEBSITE
http://www.duralock.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Visa, MasterCard, Cash & Certified Cheques. Financing also available.
LICENSES
EnviroBond Certified, Allan Block Certified
MEMBERSHIPS
Interlocking Concrete Paving Institute affiliate
LIABILITY INSURANCE
Yes
DIPLOMAS
Bachelor of Arts
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 months
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