Friendly at first. Work left unfinished
Danny and his team were friendly and we had no complaints as they built a shed for us in the back yard. However, once the work was complete, we noticed the window of the shed had been installed upside down. Thus it always falls open unless you lock it. Also, the door frame had been screwed in so hard, the wood is cracking all along the frame. We contacted Danny a number of times, with no response. Finally after two weeks he said he would come by to have a look. He didn't. My wife wrote him again, asking if he was ever going to come by to fix it. After several secondary attempts, he finally got back and said for sure he would come last Friday. He didn't. It's a shame, as we had positive experience with them all throughout the process. But the shoddy workmanship, as well as the lack of response or acknowledgement since then has made it impossible that I will ever recommend these people to anyone.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
thank you Rich for a wonderful review. you're one incredible human being even though I've never met you,
i'm sorry for building you such an amazing custom shed, (too bad the system wont allow me to add pictures,
I'm also very sorry for you allowing me to repair your fence and replacing some rotten deck boards at NO CHARGE...and that's because i'm friendly at first...
now that the reason (may she rest in peace) that i didn't respond immediately is behind me, i'm ready to jump when you say so cause god forbid.. how can we live without an operating window and a small crack (2") in a STORAGE shed.
wishing you all the best.
Dany,
Custom Deck.