Francis Fuels installed a new NG boiler for my home. They installed the unit improperly, causing annual service calls and 1000's of dollars of fees. After annual replacements, I found another installer that fixed their installation issues (wrong configuration, wrong installation) and the problems stopped, but not before Francis took 1000's in fees that did not need to happen. I will never work with Francis fuels again.

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Company Response

Rdeb, thank you for taking the time for a review. Unfortunately we require additional information about you.
Please contact our service department.