Francis Fuels installed a new NG boiler for my home. They installed the unit improperly, causing annual service calls and 1000's of dollars of fees. After annual replacements, I found another installer that fixed their installation issues (wrong configuration, wrong installation) and the problems stopped, but not before Francis took 1000's in fees that did not need to happen. I will never work with Francis fuels again.
- Approximate cost of services:
- $16,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
- Company Response
Rdeb, thank you for taking the time for a review. Unfortunately we require additional information about you.
Please contact our service department.