Reviews

8/10

A few months ago, the gas company red tagged the furnace in my house which meant it can't be used. The gas inspector had decided the furnace exhaust was made of the wrong type of pipe. I ignored it over the summer but it's getting colder now. I contacted Mersey to deal with the red tag. Their field supervisor John Takla arrived the next day and checked the tag. He carefully inspected the furnace and piping. The inspector had made an error by issuing the tag because the furnace had been installed before the new piping code came into effect. No work was required. John tested the furnace and everything was working fine except for a noisy motor. I knew about the motor and asked for a price to replace it. John also noticed a problem with the air conditioning piping. Oil was present on the line into the furnace which indicated leakage. Testing with a tool to sniff the coolant gas showed the leak was actually from the evaporator inside the furnace. The oil leak explained a black deposit on the top of the furnace. Other furnace technicians had seen the deposit but had not found the source. I am highly impressed by Mr. Takla's knowledge of HVAC and his efficient and effective approach to finding and fixing problems. He is confident in what he says and does. If you have an unusual domestic HVAC problem to solve you might want to call Mersey to solve your problem. He might not be the one to come to your house but he is there to backup whoever does.

Approximate cost of services:
$95.00
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Company Response

Thank you so much for taking the time to write this great review! We appreciate you calling Mersey Service Experts for your heating and cooling needs and we are happy that you were pleased with the work and service John provided.