We decided to move out of Ontario and to BC for retirement and relocation. It was a daunting endeavor involving distance, weights of items to be moved and items we needed to sort out to keep or throw out. It became a logistic nightmare. We eventually weeded all the garbage out and were left with the items most precious and most wanted packaged and ready to go. We priced out renting a truck or shipping by rail but the prices were staggering.....truck rental from big company ran up to 5000 dollars and that did not include gas,insurance etc. The service reps were rude and kept referring to the bottom line and were not interested in any kind of customer service. The rail option was ridiculous as well, running into 10's of thousands of dollars to move our items and cars and us out west. Finally we decided to make a bit of a holiday of it and drive out while letting Atlantic Van Lines handle the moving and storage of our items. The pick up crew was excellent, polite, quick and efficient. They treated our items and us with respect and courtesy and made sure everything was secure and accounted before leaving. The service rep we dealt with, Maria, answered all our questions quickly and never left us hanging for answers. She provided the assurances we needed to let us trust them with our items. While we struggled to find a home, we knew our items were in safe storage and that was one less thing to worry about. We found and bought our new home and made one simple phone call to the dispatch center and as promised they showed up on time and quickly unloaded or precious cargo. Nothing was missing and nothing was damaged or broken. The price Maria quoted and what we signed for was the price we paid.....no hidden off the truck, pay the driver's mortgage or outright extortion fees in the mix at all.....just honest people, doing honest work and for that, we say thank you very much Atlantic Van Lines. Thank you for helping us get to our new home.
- Approximate cost of services:
- $2,500.00