Bassem Rizkalla in Toronto

When they came to offer the furnace, the sales person was ok. However I discovered later due to pushy sales practice, that I will be paying about 10,000 over 10 years for a leased furnace, which I can buy for a maximum of 5000 today. I was paying until the 2nd wave happened, one year later another sales person from the same company came and mentioned that I will receive a grant for $ 2600 if I change the coolant of my air condition, and as usual he pretend to be an inspector. The following day they came to do that, but I noticed later that they actually removed my A/C working fine, and I did need to replace it. We tried to contact them but they will take forever to get back in an attempt to waste the time until the 2 years expire. We asked to speak with the owner as their manager mentioned but no one get back to us.