Great company. Fantastic efficient and very considerate workers. Punctual and neat. Accommodated every request. Price was based on a detailed cost analysis not a drive by 'guesstimate' . Jim who quoted the job was the only guy who actually got up on my roof to check it closely. He and Max discussed the small details at great length based on my own knowledge of materials. The crew was very friendly and my new roof looks awesome. New gutters were installed as well and the house looks awesome. Thanks Max for a super job! Be careful when you are getting roofing quotes. Don't just go with the lowest price and educate yourself as to the scope of the work. Roof replacement is not just about the shingles . Max and Jim answered all my questions regarding things like : underlayment, extent of ice and water shield (i.e. under the valleys etc.) replacement of metal valleys and recaulking of step flashing. nailing pattern, vent boots etc etc.etc. These guys really know what they are doing. Other companies gave me lower quotes but were very fuzzy on these important details. Other companies gave me all sorts of funny answers like "Ah...you don'y need that" and "every shingle is the same". Jim and Max talked about quality and standards not shortcuts. It was a pleasure working with Twin Peaks and any roof jobs I have in the future will go to them.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Wow, I appreciate the feedback Rick. You were also a super customer to work for. It was an extremely hot day so it took us an extra day to complete the roof for you so I appreciate your patience. I look forward to you recommended clients and I will treat them with the utmost respect.
Max