We hired convertible air conditioning 3 summers ago to install a new AC unit in our home. They were the cheapest of three quotes and did a good job with the initial install. We arranged for the install in March of that year because we wanted to beat the rush. That was our first mistake. Since they couldn’t test it when it was installed, we assumed all was fine ... in June of that year, our AC didn’t work and convertible came right back, said the Freon had leaked out but not to worry - they added Freon and it worked for the summer. Next summer - same problem. No Freon - they tried to charge us to “find the leak” and I complained the unit had never worked right and I need it to work right. They said they couldn’t do the work for a couple of months. They added Freon again and went on their way promising to come back in the fall to fix it right. They didn’t come back in the fall and now we are having the same problem again! fed up with their Lack of service and problem solving. Buggy unit from day one. So frustrated.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi Shannon- if you call our office you know we always help you, That's why we come out every time you call us.
but sometimes it's difficult when the job gets fixed and is cooling well and then it leaks out over the winter.we have very short seasons in Canada so we don't have the entire year to monitor it. If there is a leak in the system from day one we would replace it.
Call us at 416-503-8188 and we can rectify the problem for you.
Marnie Amodeo