We recently used SuperPowers for a move within the City of Calgary. As were moving from a home we had been in for more than 10 years, we had managed to accumulate a lot of stuff, and our estimate of how many boxes we would have was ridiculously low. Gord, Sheldon and Brandon from SuperPowers were on the job from 9:00 in the morning until 11:30 in the evening, and were nothing short of exceptional in the service they provided. 10:00 at night and we are asking them to move a piano down from the second floor (where they had just brought it up) back down to the main floor and they are cracking jokes about it. They never made us feel like we were imposing on them in any way, despite the 13+ hours they were there helping us. Both of our previous moves had been corporate transfers, using a major van line and sparing no expense (i.e. not being worried about the expense) so this was out first where we were paying for it and we were a little wary knowing that the moving industry in general is not known for being highly ethical and reasonable. We had heard horror stories about demands for extra money because of extra stairs, or a longer carry, or packing materials, or extra-heavy items or any number of things. Our concerns were unfounded with SuperPowers - the hourly rate quoted covers it all and in whatever quantities are necessary. Plastic wrap, tape, moving blankets, etc. were all in plentiful supply - there was no sign that they were being used sparingly because we weren't being charged directly for them. In short, these 3 guys from SuperPowers took what could have been an extremely stressful day for us and made it into... I won't say a pleasure, but it was certainly as good as you could ever hope for a moving day to be. I would hire them again in a second and recommend them without reservation - they were amazing.
- Approximate cost of services:
- $2,000.00
- Company Response
I really miss those long moves. It truly tests one's resolve. I have traversed into the late hours of the morning to get jobs done, up to 3:30am at one point, and it's not uncommon to have one or two jobs per month creep up to the midnight hour. It can be truly exhausting not only for the men, but the clients as well. Unfortunately nobody really knows how much stuff they have until the cupboards are finally empty, and they see how much they can actually get done packing by move day. Our trade is the one trade that truthfully looks like baby blocks from a distance, but is more like a 2500 piece jigsaw by the time you get to the moving day. It's very deceptive. I appreciate the great review, and we would do it all again for you guys in a heartbeat. Just call me anytime. =) Have a wonderful year! Bless your home.