Reviews

10/10

I would highly recommend this company. I have used them 3 times and in each case they provided responsive and excellent service. Some of their installations turned out to be challenging due to the age of my house . Nonetheless, Alex who attended each of the 3 calls was very responsive and creative in dealing with whatever onsite challenges arose. Their service is quick and of high quality. Will use Alex at this company for future plumbing assignments

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you for your great review. We are working hard to keep our customers happy providing excellent service at reasonable price
Thank you for using Award Plus Plumbing
Alex

6/10

Based on my experience, despite other positive reviews on this website, I would not hire this company for another project. I believe they had good intentions but their execution left much to be desired. I contracted Zeire Painting in June 2022and I waited to post this review after much consideration. I dealt with Andreka who was very pleasant, responsive and was meticulous in measuring each room where painting/resurfacing was required in order to provide a quote. She provided a very competitive quote for the job which was to repair surfaces to be painted and to paint numerous hallways and rooms throughout the house. The project was troubled from the start as Andreka arrived at my home with 2 other individuals who were "trainees" by her own admission. This turned out to be a mistake as the trainees obviously had limited skills and initiative and had to be instructed how to do everything. This caused internal strife within the team and errors in the work. Andreka's estimate of a 5 day project turned into actual completion in 9 days. We later discovered that their experienced "A"-team were assigned to large project elsewhere. They failed to protect surfaces that were to be covered properly resulting in paint splatter on floors, basement stairs, 1 carpet area, metal flashing on a closet and some wood trim some of which I only discovered after living with the results for 6 months. Moreover, despite Andreka's meticulousness in measurements, they ran out of paint in certain areas as they didn't get the coverage they expected for which we had to pay extra. Ultimately, we reduced the scope of their work in 1 area for which we received a discount, so as to get the project completed faster. Andreka decided to drop the trainees and do the work on her own as she was totally frustrated with having to manage the newbies. On a positive note, they do provide a 5-year touch up warranty where they will come back a make good on items that need attention.

Approximate cost of services:
$5,000.00
Was this review helpful?
10/10

We needed to do some updating on our home which is over 60 years old. I found Quality Restorations on this site and I'm glad I did. Doug Pearse was very helpful in explaining what was the work to be done and guiding us to making the right decisions so that we would be happy with the end result. Michael & Dominic who did most of the work were excellent and very patient with our constant questions - not to mention a few changes. Also, having received competitive quotes, I would say that Quality Restoration's prices are reasonable. Excellent work - would definitely use this company again for any other significant project.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks so much Mark - I'll pass this on to Mike and Dominic - the waterproofing, patterned concrete and new stone stairs really all came together nicely. I am happy that you and your wife are pleased with the final result.