Reviews

10/10

I had a great experience hiring Luke and his company 911 Fondation Repair. The foundation was dug by hand and the crack repaired professionally. Luke also came around to fix the soil level free of charge. I can't support this company enough for their excellent workmanship and quality.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Sunny was a pleasure working with you.

0/10

I never signed up for ridge vent, initially my house had maxi-vent and they messed up the original contract and installed the wrong vent. I was told, both verbally and in writing by Chris (the owner) that I can change back to the maxi vent, free of charge, if I did not like the ridge vent. But I was to try it out for a year before deciding. I tried it and did not like it, now when I try contacting them - Chris tells me that there is "nothing wrong" with my ridge vent and he is refusing to fulfill the agreement to replace it with the maxi vent. I find this very unprofessional, not the way a customer should be treated. I will change my review about them once they fix the issue by fulfilling the agreement.

Approximate cost of services:
$3,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you Sunny for your review. In the end we are happy there were no issues with your new roof or venting. We are also proud of the level of customer service we provided to you and will continue to do so for future customers. Thanks for your support.