Reviews

10/10

One of the big burners of our oven range stopped heating all of a sudden and when I called JSN the process was very simple to book. The staff is very courteous and efficient. They asked to send the model number of the range so that the service person can bring the relevant accessories. On the day of repair Sam was right on time, quickly diagnosed the issue and fixed it right away because he had the parts with him. The job was done in no time and it's been 2 months since the repair and the range is working fine. Thank you Sam.

Approximate cost of services:
$300.00
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10/10

It had been 7 years since we painted our townhouse and we wanted to get it done and I was browsing here for companies and reviews and narrowed down to Home Painters Toronto and yet another company. Mr. Keith was here on the first day to give the quote and was very thorough. He went every nook and corner to see what has to be done, went over every minute detail and spent almost 2 hours. As much as we were satisfied with the professional and attention to detail approach we were a bit hesitant because the price was little over our budget. Although he agreed to an instalment plan we still were not sure to proceed because of the price. So we were looking around and after about a week got an email from HPT for a 10% discount. The discounted price was pretty much close to the other quotes we got so we decided to take it and finalized the quote with few other changes in the areas that had to be painted. Mr. Keith came to our house once again for the color consult and then another time for a test patch painting too and was always very patient. So were the people at the office too. We had few changes to the quotes and everything was taken care off promptly. On the day of painting, Mr. Lucas and Mr. K (sorry don't remember his name correctly) were on time and after a brief update by us and the supervisor Mr. Rob, they started the job right away. Both of them were very patient, polite, sincere, took care of all the minute details. On day 1 we thought maybe the work might not be completed in 5 days as estimated because only 2 of them were working as against 3 that we were informed during the finalization of the quote. So we were a bit doubtful. But as the day/s progressed we were confident that it can be done as promised. I can't say enough about the dedication of these 2 painters. Amazing job guys! The job started on Tuesday morning and was done by Saturday afternoon. We missed to see few things before they left but when we informed the supervisor they came back again the next day and fixed everything and I was told that they went through the whole house again checking for all the areas and fixed spots even which we didn't notice. Thank you once again Lucas and K. You were awesome! Thank you Home Painters Toronto.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Madhuram, Glad you had a good experience and we could take care of you. I'll make sure I pass the feedback to Rob and the rest of my team as it is very much appreciated! Brian