Reviews

10/10

When our heat pump went down, we contacted the warranty approved service agent, Gandy. They were prompt in setting up a service call. From start to finish Matt and his team were fast, knowledgeable and professional. They take customer service incredibly seriously. We were treated according to our personal situation, not as a standard problem with a set fix. Matt coordinated everything with the manufacturer re: warranty, and their service agents were outstanding. Follow up after the call has been exemplary. In the end we have a fully functioning heat pump with little cost to my family.

Approximate cost of services:
$0.00
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Company Response

Hi David, Thanks so much for the review! We appreciate the feedback, and are happy to hear of the great service we provided you. I will pass your message on to Matt, and the technician involved!