We decided to invest in a family pool in January of 2016. By chance I happened to be in the area of Pioneer Pools- Markham location. I went in and was immediately welcomed by Kyle, he explained the high level points of pool ownership and from that point I was sold. Kyle provided above and beyond customer service and friendship throughout the entire process (and continues to even after the first splash). His knowledge about not only pools but the chemistry was second to none and extremely helpful. To further accentuate my experience the installation team (Jim and his crew) were professional, engaging, friendly and were committed my satisfaction. If you are thinking of taking the "plunge" and investing in a pool, do yourself a favour and go see Kyle at Pioneer Pools in Markham, you will not be disappointed.