Nelson in Brampton

Heat and A/C were builder units 16 years old. On their way out for a while and the neighbours had replaced theirs on both sides a couple of years ago. Had a couple of simple fixes in the past but when it got warm this year the A/C gave it up again and it was time. Researched, learned some new HVAC stuff and started calling for quotes. Some places booked and never showed up. Convertible was reliable. When they learned we had no A/C at all they had someone out for a quote in a day instead of a week. We met with Mike and he was very responsive. He responds promptly to calls, text and e-mail and that really helps. He told me info that matched my research and I felt good about doing business with him. The installers were polite and efficient and showed up on time. The job looks very neat and the new unit is definitely an upgrade from the last one. Much better humidity control so we are currently keeping the house about 3 degrees warmer than before but still more comfortable. The far bedroom now cools properly where before it did not. Mike is still on top of things and helping with the product registration and government rebates so we are not done with things yet but so far are very happy with our choice. My assessment of convertible is they are an excellent value choice. They are not pushing the most expensive components because they realize most people are looking for the best value for their dollar and that's not really where it's at. They are trying to help people find the sweet spot where they get the best service at the best price. I will recommend them to friends.