Reviews

10/10

I had 2 rooms in basement, where there was mould on walls and carpets and also items in those rooms too. Obviously for everyone price is a concern but of equal concern is the honesty and service that you receive. David came and looked around, he was very friendly, down to earth and approachable and I felt very comfortable asking him questions. He seemed very honest to me, didnt try to exaggerate the problem and I asked him several questions, such as do you think the tree out front has cracked basement wall ? He replied its a cedar, its very unlikely. My mind was more or less already made up and I didnt even ring around for other quotes, I thought to myself the price is probably what everyone else is going to charge. I may possibly save $ 100 or $ 150 if I ring around all day but I will probably save money with the honesty of this company overall I had some plumbing to fix first and I contacted David about a month later and said I want to go ahead. I asked David if he was going to personally do the work as I was impressed by him, he said some of it he was going to do, then next day would be 2 other guys David came in first day sealed of the basement room doors and started removing damaged furniture, carpet and started the clean up. The next day 2 other guys came in, I cant remember their names but they were every bit as friendly and approachable like David They left the place very tidy and spotless they removed some popcorn ceiling and that stuff goes everywhere but there was none to be seen, they cleaned everything. In Summary: Very nice honest people to do with, an excellent team Very highly recommeded.

Approximate cost of services:
$1,977.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review. We try our very best to be honest and at the same time educate all of our clients about their basement or asbestos issues.
Nice working with you.
Robert

10/10

We had quite a bit of plumbing work to do. We had leaks from upstairs into the main floor and laundry into the basement. I had 2 plumbers for estimates, they didnt really look properly and one said I would need replace the original bone bathtubs and maybe the mainfloor ceiling would need to be cut, to see where it was leaking from. I read reviews on homestars and decided to give Dima plumbing a try. John came and looked at everything, he said "oh its just the bathtub shower faucet" I said are you sure ? You dont need to remove bathtub ? He said no. He came across as down to earth and honest, he didnt try to "up sell me or make the problem sound worse than it was" he gave me a reasonable price and I gave him the go ahead. He came in for 2 days and didnt stop all day, He fitted 3 new toilets, repaired 2 toilets, fitted 2 new basins and faucets etc. Repaired one shower faucet and replaced the other. He was correct it was the shower faucet valve behind the wall causing the leak whent the showers were used. He left the place tidy and put the old toilets at the curbside for me. Im very satisfied with his work ethic and honesty and highly recommend him

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We all have to work hard for our livelihood, and maintaining a respectful relationship with our clients, I believe to be one of the keys to a solid business model. Many thanks for this great review!