We had custom shutters made for our home, and the delivery date was postponed six weeks. Granted, our windows are a little different (and larger) than normal, but we had ordered and waited two months already. However, once the shutters were finished, they were great with coming in right away for the installation. They stayed the whole day to get everything installed, and their committment to their work is appreciated! We had chosen this company over others because of the quality of their workmanship, and we are happy with the results!