Convertible cribs (twins) and bedroom furnishings
the furniture came cracked and I was told they would send someone to see it and either replace or repair. It never happened. I called to many times to count and could not get a response until I finally gave up. They are rude and only want the sale. I wouldn't spend 5$ if it was on sale let alone purchase anything of value from these people. From what I can see I'm not the only one.
- Approximate cost of services:
- $4,200.00
- Company Response
Thank you for expressing your concerns regarding the inconvenience you experienced. We are never satisfied when a customer expresses a complaint or displeasure about the way he or she is treated or served, and we regret you had an unpleasant experience. We are committed to providing quality customer service and maintaining affordable prices. It is important to us to always strive for improvement and your input will help us with this process. Once again, we apologize for the inconvenience. Thank you, Management