Extremely upset with the purchase of the iphone 5 from their Newmarket location and being unable to reach anyone in the customer service department to address the issue. Bought it in September "refurbished directly from Apple" - home button wasn't working properly from the first week and now the phone quit. Took it to Apple for repair. Their technician confirmed that they don't sell refurbished phones through Canada Computers and most of the parts installed on that phone were not Apple and not the proper fit, hence the phone 'fried'. So how you address something like that since the customer service is not available? I was offered to send an e-mail to general mailbox and someone would get back to me in a few days. But my phone is dead now!? It was a lemon to start with that I paid $400 for. Don't buy from Canada Computers!
- Approximate cost of services:
- $400.00