I called this company to service my door lock on 31st March as the key was not going smoothly. A technician came to my place on 1st April, cleaned and lubricated the interior of the lock and charged 79$ for the work plus 125$ just for visiting my home in Calgary. Total 224.91$ including taxes (Work order # 88653). This is more than the price of a new lock. I was not made aware during the booking that just for visiting the premise they charge 125$. So I called up the office today (2nd April) to enquire about this and spoke with the office manager. She curtly told me that I should have asked about this during booking. So my recommendation to consumer: incase you are compelled to use their services ask about the hidden charges upfront. The office manager also needs some customer service training.
- Approximate cost of services:
- $224.91