Worst company to attain security services from. Unfortunately when I bought my house the system came with it. The worst 3 years of overbilling, false alarms and sensor failures and lousy customer service. Furthermore when they sent their technicians and even they were not able to rectify the situation 100%. Save your money and your stress levels and find another supplier.

1 of 2 people found this review helpful.
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Company Response

Dear John W,

We are sorry to read that we did not meet your expectaytions. Would you like to discuss further about your concern please contact I will be pleased to assist you.

Madeleine Caron
Executive escalations Office Representative
ADT Canada Inc.


Called numerous contractors but nobody wanted to work with an existing system and everyone wanted me to buy their system. Paul was different and helped me overcome the hurdles and pitfalls of my system and improved it immensely with minor upgrades and intellectual tweaks.

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Company Response

Thank you John. Happy to help.