I bought a new home from Countrywide in Thornhill area. First of all the sales people are very arrogant and rude, they do not want to help you unless you show up with Rolex watches and BMWs. Unfortunately we were looking to get into the market early and the price looked cheap when compared with other/better builders, so we bought from Countrywide. Its been a struggle ever since we bought the home. The house was rushed to completion and many items remain missing, critical items like electrical sockets, missing windows, holes in walls. When we call for service, we can only get appointment three month in the future, and frequently they reschedule or not show up, causing another three month appointment. When the service tech does show up, only minor items are fixed, all of the critical things remain unfixed. We were so frustrated that most of the time we hired our own contractors to fix things under warranty. Calling to file a complaint only makes this bad builder show its colour, not only are they ready to fight with you, they threaten you (as they know where you live). A few times the construction workers purposely block you or dump their garbage on your lawn, surely because I am percieved to be a troublemaker. I will avoid this builder and its parent/affiliated company in the future as they have totally failed me.
- Approximate cost of services:
- $400,000.00