We bought our fridge and stove for our new house on July 8th and were told that we would have them delievered the following weekend when we moved in. The stove came but the fridge "didn't make it on the truck" No one called to follow up this mistake and i called the tues, thursd, and friday with no returned calls. Finally, the following Sat (and one week without a fridge) I went into the store and demanded a fridge. Due to my 'situation' (full term pregnancy) they gave me a loaner fridge. The next few weeks I tried to get an answer about where the fridge is and when I might be able to get it. They told me that my fridge would be available the third week in Aug at the earliest (a month and a half later!) I told them that that was unacceptable and they offered me the floor model. I feel I don't really have an option but to take the floor model that is scratched. I was told that my delivery of the floor model fridge would be on a tuesday and then they called to say it would not be on that day (after I took the day off work so that I can wait for them) I asked for a reason that plans had changed and once again it seemed that no one knew the reason they were blowing me off. Finally I called and said I was coming in for my money back and a manager called and said I will have the floor model on tuesday....I guess we will see if they follow through. I would not reccommend Goemans to my worst enemy!
- Approximate cost of services:
- $2,200.00