Reviews

10/10

I had an exterior basement door installed on April 2. I had placed the order in late fall and stated that I wanted installation at the beginning of April when we returned from a 2 month vacation on Hilton Head Island SC. We were given the installation date of April 2 and weeks prior to the installation we were contacted to confirm the installation date, time and the names of the installers. The installers showed up promptly on April 2 and completed the installation in less than three hours. The job was perfect and the basement and outside were spotless. This is the third door I have had done by Brock and I would recommend them highly.

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Company Response

Hi, Jim!

Thank you for choosing Brock as your supplier of choice for your door replacement needs. We're very happy to hear that you found your recent experience to have gone seamlessly, and that everything was done perfectly. We appreciate your feedback immensely, and hope to have the opportunity again into the future!

Your feedback is very important to us, so thank you again.

Kind regards,
Brock Doors & Windows Ltd.

10/10

I have an extended warranty for my Lennox furnace and air conditioner. I have them serviced yearly. On two occasions over the past three months I noticed that the furnace didn't come back on after a power outage. The breaker was still on as was the power switch. I called Service Experts and had a technician out the next day. He diagnosed the problem as a defective mother board that was covered under my extended warranty. The part was ordered and installed the next day. John Park the technician not only installed the board but took time to quickly look at the furnace and pump to make sure everything was ok. I was pleased with the quality and timeliness of the response.

1 of 1 people found this review helpful.
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Company Response

Thank you for posting a review. We appreciate your continued business