Karen in Montreal

Attempted to purchase a washer and dryer from canadian appliance source. They charged my credit card on may 11th and told me that the appliances would be shipped out the following week. After 2 weeks of waiting I contacted them and kept being transfered to another member of their staff, whom would always tell me will be shppied tomorrow for sure. That went on for 3 days , finally I asked to speak with a manger who informed me that they were cancelling my order because they suspected I was a fraud as well as my credit card. When I asked how they had come to this conclusion, I was told by Ari (listed on BBB site as CEO) who told me he was only security for the company that they believed because I kept calling to check on the status of my order that it smelled fishy to them. I don't know about anjyone else but if I was committing fraud and thought they may be onto me I would not pursue it. Oh and this story gets better. After telling me that they were cancelling my order they proceeded to charge my credit card AGAIN. So a company that claims they suspected fraud made 2 charges on my credit card for almost 1800$ in the span of 3 weeks.I have made a complaint with the better business bureau, and we will se what happens with that. If nothign is done I plan to take this matter higher , so that they never do this to another customer again. Consumers beware!!!