We had purchased flooring elsewhere, but, after 7 weeks of waiting for what was supposed to be a two week delivery time, we had had enough when the sales person told us on the day we were supposed to get our wood that he had no idea when our floor would come in ! Our entire kitchen renovation was being held hostage by the flooring delay as everything was ready to go except this one key item - we had already lined up the installation of the flooring/cabinets/counters and appliance delivery based on the date we had been told to expect our floors. A friend recommended I call Garo at Alexanian's Upper James, Hamilton. After I explained the situation, he wanted to act quickly to help us. As I was without a car that day, he drove to my house in Dundas to bring me back to the showroom with my cupboard and paint samples to look at what flooring could match. We found three samples that were close to my budget. We ordered right away and he even orchestrated next day delivery from his supplier in Toronto!!! This was amazing!!! It means our kitchen would not be delayed further! I highly recommend the exceptional service that Garo provides - he has been with the company for 30 years and knows how to get things done in a flash when the heat is on. Thank you so much!
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Elizabeth,
I am so glad to hear of your positive experience. Garo takes a lot of pride in his team and values his clients deeply. Thank you so much for your business and your kind review.
Best Regards,
Allan Alexanian