Chris is the best. In terms of the official service we paid for, he produced a comprehensive report listing everything we might need to know about a townhome we wanted to purchase, with an attention to detail that thoroughly impressed us. What really sold me on Chris, though, and the reason I recommend him to everyone, is the quality of his customer service. We were dealing with difficult sellers who were very picky about dates and times. As a result, for a period of about 10 days I would literally call Chris every day and give him an update, because the dates for everything were constantly changing. In short, we were not easy clients. Chris took it all in stride, and was extremely patient in spite of the difficult situation. He sent us a complete report within hours of the inspection, and followed up with a phone call during which he made sure we understood all the details. We are first-time buyers, and he made the process so much easier!!!
- Approximate cost of services:
- $500.00
- Company Response
Hi Kristin, Thanks so much for relaying your appreciation for our level of CUSTOMER SERVICE. I have to admit your Vancouver townhome inspection was rescheduled more than any other inspection to date. That is an accomplishment in the Vancouver market. For Haystack Home Inspections taking these things in stride is important because we realize how much stress our clients are under during this whole process. I hope you enjoy your new home. Sincerely, Chris Thompson