dwctech from Hamilton

Amazing quality and service from Garry "Garro' Magakian (Store manager) and his team at Upper James Alexanian's in Hamilton. It was literally one of the best experiences throughout my recent home renovation process when dealing with multiple retailers and contractors. We've known Garro for years now and have used him and his team for a few projects and consultations. My most recent project required a complete carpet install of my upper level and stair case. Garro came out to our house and personally measured the job up. During the order time, I ran in to a snag with the renovation that required a delay for the carpet install for several weeks. Garro was great. He received the carpet and held it for me while I got things sorted out. Once I was ready, he worked to get his installers in ASAP to help shorten the delay that I initiated. The installers were amazing. Neil and his partner clearly showed their experience as not only professional carpet installers, but as great guys to have in your home and help you through the process. Great bunch of guys. The overall product and install was great. It's been a few weeks now and I still stop and stare at the rooms and admire the quality and workmanship that went in to this project. I wouldn't hesitate a second to recommend not only Alexanian's products for their quality and durability, but the amazing customer service that Garro and his crew provided. Great job guys! Thank you Dave & Lee.