Sonia from Toronto

I used to think these things were pretend. Now I understand. I don't understand how this place still carries on business. They gave us the wrong headboard, delivered the wrong headboard that was to replace the already wrong headboard, then, after sending several emails, they tell me someone's coming to deliver the "correct Headboard, AND THEN NO ONE SHOWS UP. Mindi, the person I was dealing with, is probably the worst customer service rep EVER. Ignored my emails, and then, when I tell her how unprofessional her company has been, she's telling me I shouldn't be saying that. OH PLEASE. This store is beyond stupid. If I could stand outside and warn people about what they're getting themselves into, I would. Horrible. Just stupid Horrible.