We used Aqua Master to have a sump pump and backwater valve installed after experiencing basement flooding. We were very pleased with our experience. They waterproofed our cold room and poured concrete down on the floor after installing the pump & valve. It took the workers around 3 days spread over a week due to drying times, waiting for inspection etc. Fedor was very helpful in leading the team & in following up with us. Aqua Master took care of obtaining the needed permit for the work. They brought a lockbox for the house key to make their access easier if we wanted to be at work. We have a shared driveway with the neighbour and they brought a trailer for disposal that could be moved in and out so as not to inconvenience anyone. The crew was very respectful and took the time to put on protective booties when they entered the house. Fedor helped us to fill out the City rebate forms. We're still waiting on the rebate - taking much longer than the 10 weeks we were expecting - and we will be following up. Overall very pleased with AquaMaster. Thanks, Fedor and crew! Update: Rebate received and we appreciated Fedor following up with us, thanks :)

Was this review helpful?
Company Response

Thank you, Lori for taking the time to share your positive experience. We were happy to help. Please let us know if you have any questions about the rebate. Thank you for hiring us and don't hesitate to call us for any future projects.


We found out about E W Smith Roofing from three friends who had had work done by the company. The owner, Earl, met with us face to face and took photos of our roof to be able to show us details of the proposed work and explain costs. We really liked the amount of detail that he went into with us while other companies only emailed us quotes. When the work began, he visited his crew on site daily to check in. We had the sloped roof reshingled. On the flat portion of our roof, they stripped the old materials off and refinished. The crew worked long hours and finished the job in 3 days, protecting our gardens and property with tarps and scaffolding, as well as the neighbour's widows. We were really impressed at how well they cleaned up and would recommend this company.

Was this review helpful?