I wish that I had read the reviews for this company when I went and purchased hardwood from this company in June when they had a sale, not knowing what I was getting into. When I had the guy come over to take measurements for installation the price went up drastically as apparently I needed more items for installation. When I called the company and demanded that I wanted my money back they said it was a final sale and no refunds would be given. So I said that I on,y wanted the hardwood. We managed to get just our wood but when I wen to pick it up somehow I had to take to under padding as this was a final sale as well. We were never told this! I would not recommend this store as the customer service is horrible and they try to take more money then they are entitled to.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?