Hardwood Giant

Floor Retailers
7835 Highway 50, Unit # 7 Vaughan ON L4L 1A5
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68%

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Reviews for Hardwood Giant

Average customer rating:
6.9 10 (166 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
3/10

Hardwood staircase

Installation was of poor quality. Installer was messy and left stains all over existing moulding which he nor company rectified. One step was not straight. HG inspected and have done nothing to rectify issues. This was a conversion of carpeted stairs to hardwood.

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DB @ Oakvile in Oakville
D. .
1 review Oakville, ON
10/10

Professionalism & Confidence

Anjum from the Burlington location is very knowledgeable sales person which will assist you thru all process. Starting with choosing the type of flooring and also color that will match your house. His knowledge gave me confidence to go all the way with my house upgrade and changing all the rooms and basement existing floors.
The installation team (Mehmet Team) was punctual and extremely skilled. Their work attitude was impressive thinking of the surface sqf and timing of completion. I would recommend Hardwood Giant to everyone as they are outstanding in all aspects.

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Company Response

Hi, thank you very much for doing business with us. We are glad to know that you are satisfied with our services. Anjum is dedicated and always try to explain the process as detailed as possible. We hope that your new floors last you a lifetime of happiness!!

Kim in Caledon
Kim in Caledon
1 review Caledon, ON
2/10

Engineered Hardwood

We found a floor that we liked at the Brampton location and got a deal on installation. I asked about underlay, etc and was told it was all included in the cost. When the install team showed up they rolled out the underlay and demanded cash for it, then rolled it up and sat on our lawn for 2hrs while I argued on the phone. The whole day was a hassle and they left nosing unfinished and a big mess to clean up. We do like the floor, but I would look to get it elsewhere.

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Private User
Private User
Private User reviews Brampton, ON
10/10

hard wood installation

I bought hardwood floor from Hardwood Giant Brampton store. They matched price. They provided me written quote and explained me what
is involved in installing hardwood floor. Floor installers were great .they finished the job in time.They cleaned up after job was done . I am very happy with the service hardwood giant floor provided. For my next project i will choose hardwood giant floor.
Thanks you for wonderful job .Keep up good work

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Company Response

Hi,

Thank you very much for taking out time to share your experience of working with Hardwood Giant. We highly appreciate your feedback and look forward to future projects and referrals.

Private User
Private User
Private User reviews Toronto, ON
0/10

Condo Renovation - Brutal Quality and Customer Service

I purchased engineered hardwood "hickory click light scrapped brushed" for my 700sq condo. At the store, the wood looked and felt like great quality. The price was reasonable and they put it together quickly and I thought, this is great! In a matter of months any slight scrape against the floor, the COLOUR came off.. it was NOT the original authentic hardwood. I know most wood is treated but this was unbelievable.
After about 10 months, the panels started shifting and were not tightly pieced together. We were under the 1 year warranty and I had called for them to come fix the gaping holes between each panel. THAT WAS 4 MONTHS AGO. I spoke with BABAR and EACH TIME he told me he would "call me back"... Never received a call back and I told him, call me back, leave a msg and let me know the date and time someone can come and fix it. I will make myself available anytime.
RADIO SILENCE.
I should have read the reviews before purchasing. I would NOT recommend this company. Completely unprofessional and it's not quality wood.

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Toolsiram in Woodstock
Toolsiram in Woodstock
1 review Woodstock, ON
10/10

Basem ent Floor Replacement

I decided to instal a new floor in my basement and my search led me to Hardwood Giant Scarborough. There i met staffers Kamran and Murli who guided me through their available flooring materials and related pricing. Kamran came and took measurement of the area to be floored, the required materials were ordered. and HG arranged the installation, which was done in two days. Overall, I am satisfied with their service, pricing and installation.

T. Ram

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Company Response

Hi,

Thank you for sharing your experience! We are happy that your floors turned out beautifully. We look forward to working with you again!

sali in Scarborough
sali in Scarborough
1 review Brampton, ON
10/10

laminate flooring

Hardwood giant brampton has a very good salesman Imran. Look for this guy very helpful in every aspect . I was confused but he helped me out and on the end of the day very satisfied with the purchase

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Company Response

Hi,

We are happy to hear about your experience. We thank you and look forward to working with you again!

Lotzzku in Brampton
Lotzzku in Brampton
1 review Brampton, ON
10/10

Basement renovation.

Staff like Mr. Imran is very accomodating and explains clearly what’s the best for us. Price is very reasonable. Highly recommended as you can find everything in this store, for house renovations.

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Company Response

Hi,

Thank you so much for a nice feedback. We are always thrilled to work with a kind customer like you. Enjoy your new floors!

Satvinder Pabla in Brampton
Satvinder Pabla in Brampton
1 review Brampton, ON
10/10

Flooring Laminate

Recently purchased from this store, dealing with Imran was a pleasure and he is certainly an expert and knowledgeable about the flooring products I was looking for. He was very professional and got me the best price possible. Amazing prices and great follow up from Imran. Returning unused flooring was so easy. I would definitely recommend this store, I done a lot of research and shopped around, so happy we found this place.

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Company Response

Hi,

Thank you so much for your kind words! We really appreciate your love and support. We look forward to working with you on new projects!

m
m
5 reviews Toronto, ON
10/10

Vinyl Flooring

Purchased some Vinyl flooring and underpading.
Dealt with Shaikh who was excellent to deal with .Listened and understood what I needed and recommended an excellent product. Will be needing hardwood flooring in the near future and will be seeing him again.
Mike

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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hardwood Giant

Started in 1952 from a small store in Mississauga with a mission to continuously serve the GTA with quality flooring products, great pricing and awesome customer service! Today, we serve approximately 40, 000 happy customers per year and this number is continually growing. Currently, we have six locations in the ...
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