Both times he attended (main water valve replacement, then hot water heater replacement), installer Jeff Sauermann provided wonderful service "above and beyond". Courteous, experienced, and knowledgeable, he explained everything he did and ensured the installation was complete to the last detail. Without pressuring us he gave us helpful advice about our plumbing needs. An excellent experience!
We were very impressed by Andrew's initial visits, giving us experienced advice about style and location of our windows. This was not a straightforward project -- we wanted a new window punched into the sidewall. Also the job required a good understanding of the house's architecture (window replacement required removal and return of the eavestroughs and soffits). The work crew did a very good job, and were punctual, friendly and polite. They also kept us informed of what they were doing. We've been extremely happy with the results, especially the improved cross-ventilation of our bungalow.
