Amazing product. I just installed 4 decks in a combination of materials, to achieve a certain aesthetic. I immediately regret not using the aluminum decking more prominently. My other decks are resin, and pressure treated. the pressure treated deck is OK as it is more of a long walkway than a deck (so not a hang out space). The resin product is a problem. It gets too hot, expands too much (more than 1/2 inch on a hot day), and the fastening system is not the greatest. The aluminum decking is more expensive, but it is waterproof (important for us, as it is over living space), easy to install, completely slip resistant, cool or warm to the touch, and very stable (does not expand/contract). I only just installed the product, but just looking at its construction, and its fit and finish, I cannot imagine ever having to maintain or replace it. The staff that I dealt with for my order, were professional, courteous, very responsive and extremely accommodating. Ella went out of her way to make sure that I had a good purchasing experience, and I am probably just a small customer to them (homeowner, not contractor). I highly recommend Craft-Bilt, and their deck product.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?