Craft Bilt Materials Ltd

Decks
25 Green Court Ajax ON L1S 6W9
Write a Review
Write a Review
Website
HomeStars
Decks
Craft Bilt Materials Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Craft Bilt Materials Ltd

Average customer rating:
9.8 10 (89 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Screened in porch/3 season room

Excellent windows to finish of the three season room. Excellent company to work with and high quality product. Simple installation to completely transform the space. Custom made and delivered right to the job site!

Was this review helpful?
Company Response

Hello,

We are glad you felt that Craft-Bilt is an excellent company to work with and excellent high-quality products.
We really appreciate you taking the time to share your feedback.
If you have pictures of the "Screened in the Porch/3 Season Room", we would love to see them.
Thanks,

Craft-Bilt Materials Ltd
craft-bilt.com
(800) 668-6430
Factory Showroom is located at 25 Green Court Ajax, ON

Nevin in Blind River
Nevin in Blind River
1 review , ON
10/10

Aluminum railing

We purchased a piece of railing as we made changes to the Craft-Bilt aluminum railing that was already installed on the 6 year old home we just purchased. The railing looks like new and is extremely well built.
We had to remove a section and order parts to finish the railing.
It was very easy to work on to make the changes.
Nevin- Grimsby, Ontario

Was this review helpful?
Company Response

Hi Nevin,
Thank you for doing business with Craft-Bilt.
As you described, our railing systems have awesome strength and beautiful, clean design.

craft-bilt.com/products-category/railing/
Craft-Bilt
(800) 668-6430

J in Stratford
J in Stratford
0 reviews Ajax, ON
10/10

Backyard Cabin Build

My wife and I wanted to remove our decks and build a screened outdoor space of for the summer. Our property is heavily treed and has an impressive mosquito population for most of the summer making a deck something you just stare at from inside the house. In designing the new space, we wanted large windows that would open wide to let the breeze flow through and I dreamed of having a clear roof to let the light in. After a few hours of searching online I stumbled onto Craft-Bilt Materials and read about the 4-Track window system as well as the poly carbonate roofing system. These were exactly what we had in mind for this project. I contacted Craft-Bilt and spoke to a sales representative and it was clear that they were very supportive of the DIY community, not just a manufacturer catering to contractors. I obtained an estimate for the windows and roof which were reasonable for the product being offered. These systems are not for someone hoping to slap a structure together on a tight budget. The materials are quality and will last for a long time. The poly carbonate is a tough multi-layered material which will far outlast the single layer, corrugated panels from box stores - again, it is about budget and what you are trying to achieve.

I worked through the spring on the site, the foundation and cut and raised the timber frame myself. When the time came, I again contacted Craft-Bilt and was put in touch with Ella who answered every single silly question I asked promptly. I submitted the order for the windows and then the roof.

The roofing system arrived, like a giant, terrifying mechano set but it was intuitive to assemble once the pieces were laid out. There was one small hiccup with the gasketing material that was shipped, but Craft-Bilt realized an error had been made and shipped the proper material overnight without argument. It took about two days to assemble the roof, working mostly alone unless a neighbor happened to get too close.

The windows arrived a few weeks later on the truck. We unloaded them into the garage. I held my breath as I unpacked them hoping I didn't blow the mission on the sizing. Once the first window was unpacked I carried it around back and it slipped right into the opening. I used the self-drilling, colour matched screws to fasten the window into the opening in about 5 minutes. I installed all 8 windows in about 90 minutes as a first timer. The cost of these windows is a value when you consider the time required to build screen frames and bugger around with installation or closing the structure in for the winter. The slide open very easily leaving 75% of the opening clear for a air to pass through. The vinyl material is ultra tough, a 2x4 I had on end, slipped out of my hand an bounced of the material.

My experience with Craft-Bilt was refreshing, not many companies have their act together these days like Craft-Bilt does. If you have any questions, do not hesitate to contact them. There is a price to pay for quality, but I would not hesitate to do it again.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there. Thanks again for the video :-) We will upload it to our Facebook soon.
Visit craft-bilt.com/products/stacking-windows/
and craft-bilt.com/products/glazing-system/
Craft-Bilt
(800) 668-6430

Frowzen
Frowzen
5 reviews Toronto, ON
10/10

Great Job, exactly what we wanted.

Needed a small railing installed at front entrance to assist elderly residents up/down 2 steps. Craft Bilt offered a railing that was aesthetically pleasing and within our budget. Installation was done within 2 weeks of order. Did a great job, very happy.

Was this review helpful?
Company Response

Thanks for the kind words. Hope we can work with you again soon :-)
Visit craft-bilt.com/products/aluminum-railing/ for more info
25 Green Ct, Ajax ON
(800) 668-6430

Kim in Ajax
Kim in Ajax
2 reviews Ajax, ON
10/10

Railings & Glass

I'm very pleased with the product and service I received from Craft-Bilt. I have a second-storey balcony off the front of my house that had wooden rails and pickets originally installed by the builder when our house was built 15 years ago that were completely rotting and falling apart. I brought in my rough measurements and pictures to Craft-Bilt and they helped me select all the finishes (I wanted white aluminum rails and posts with glass instead of pickets). The process was quick and easy and they provided me with computer drawings (with measurements) so my contractor could confirm all the measurements before I placed my order. Customer service was fantastic and friendly. Everything was ready when they told me it would be. My contractor had no complaints about the installation process at all. Now that everything is installed, it looks fantastic! Great experience overall!

Was this review helpful?
Company Response

Hi Kim,

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
We are glad you felt that Craft-Bilt has great customer service, an easy installation process, and excellent engineered aluminum railing products.
If you have pictures of the railing we would love to see them. We hope you'll come and see us again soon!  
Thanks,

Craft-Bilt Materials Ltd
craft-bilt.com
(800) 668-6430
Factory Showroom is located at 25 Green Court Ajax, ON

Jacques  in Ajax
Jacques in Ajax
0 reviews Ajax, ON
8/10

Pontoon boat decking materials

Hello
My older pontoon boat floor is worn out so I decided to purchase an aluminum deck instead of marine plywood for our Christmas gift. I googled and came across Craft Bilt site and I reviewed the product and all my correspondence was a very good experience. They sent me small samples of the product so I can feel the quality. The non skid surface is nice .The product was well packaged and I will be doing the installation next summer.

Was this review helpful?
Company Response

Thanks Jacques 🙂 our decking has been used in many places, it's really great to see it working well on boats! I hope you send us some photos when you are done. Take care

Kassi in Penticton
Kassi in Penticton
1 review , BC
1/10

Ordered Awnings

I was very disappointed with the the long turnaround time, customer service and inadequate packing of shipment which resulted in damage. I will not order from again. I paid on Sept 18th for two awnings and when all was said and done with my replacement pieces sent by mail, I was able to finally put the awning up Dec. 12th.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Kassi
For our readers, we should explain that this was a product sale only. The homeowners would arrange their own installation. The product was our Contempo Aluminum Awning. It was shipped from our plant in Ajax. Ontario to British Columbia.
First Kassi, sorry for the delays. We wish you had a better experience, like our other reviews will attest. Shipping damage is rare, but when it happens we work diligently to get it corrected. In this case it looks like our vendor held up the replacement part.
The bottom line is that we never gave up on you, we made sure you had a finished product. We count on these reviews for our livelihood, one star out of ten should be reserved for companies that rip you off, I hope that's not how you really feel about us :-(

Paul and Keira  in Burlington
Paul and Keira in Burlington
0 reviews Burlington, ON
10/10

Railing and Glass

We are very impressed with the quality and service of the aluminum railings. Even with a mis-measure they replaced part of the top railing and it looks amazing! Installation is certainly a learning experience but carefully follow instructions and it comes together very well.
The lighting is excellent and adds to the overall project with very little power and the photo cell timer works great.

Was this review helpful?
Company Response

Thank you so much for your kind words, Paul and Keira. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Craft-Bilt Materials Ltd
craft-bilt.com
(800) 668-6430
Factory Showroom is located at 25 Green Court Ajax

Rob McDougall from Toronto
Rob McDougall from Toronto
1 review Toronto, ON
10/10

Sunroom Windows

Needed windows for a screen room at my cottage. The CaftBilt film windows opened up to 75% and fit the bill exactly. Needed 8 windows; CraftBilt suggested 6 instead saving me a couple of K. Order placed, delivery promised and met; windows were installed by me in about 60 minutes (no finishing but installed and secured). If these film windows are what you are looking for, look no further.

Was this review helpful?
Company Response

Hi Rob, first of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the great customer service you've been experiencing. Also, we are so glad you're happy with Craft-Bilt's 4 Track Stacking Windows.
Craft-Bilt Materials Ltd
craft-bilt.com
(800) 668-6430
Factory Showroom is located at 25 Green Court Ajax

Private User
Private User
Private User reviews Pickering, ON
10/10

Stair rail installation

Craft Bilt were great to deal with and very professional. Great job and would use them again or recommend them to friends. The railings look good and complinent the house.

Was this review helpful?
Company Response

Thank you very much. We hope that you will be enjoying the new Craft-Bilt's Aluminum Railing for many years to come.
Our Aluminum Railing is fully engineered. But strength isn’t our only feature. The beauty of Craft-Bilt Structural Railing is in its clean lines. Basically, an Aluminum Railing with awesome strength and beautiful, clean design :)
Thanks again.
Craft-Bilt Materials Ltd
craft-bilt.com
(800) 668-6430
Factory Showroom is located at 25 Green Court Ajax

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Craft Bilt Materials Ltd

Welcome to Craft-Bilt Materials Ltd
We began operating in April of 1992 after buying assets from Wrisco Ltd. Wrisco was a major supplier of aluminum patio covers, enclosure material and awnings for over 30 years. For 17 years we operated from the old Wrisco location, a 32,000 square foot facility in the Toronto suburb of Markham. In February of 2009, we moved to our current custom designed, 40,000 square foot facility in Ajax, Ontario (just East of Toronto).

Craft-Bilt’s main business is contractor sales of sunrooms, railing, waterproof decking, awnings and patio covers. We manufacture railing kits, canopy kits and sunroom kits. Our line of retractable fabric shades includes: fabric awnings, motorized screens, free standing canopies and canopies for pergolas.

We take a great deal of pride in the engineering behind our products. Proper engineering is important for obtaining building permits. You will find that Craft-Bilt products exceed the industry standard.

Our sales are primarily to customers in Canada. If you are interested in sunrooms or shade products in the USA, please contact Craft-Bilt Manufacturing Co. in Pennsylvania. They have been producing sunrooms in the United States for over 40 years.

Check us out on these sites as well:
https://www.facebook.com/craft.bilt.materials.ltd
https://twitter.com/CraftBilt
https://www.houzz.com/pro/craftbilt/
https://www.youtube.com/c/Craft-bilt
https://www.instagram.com/craft_bilt/
https://www.pinterest.ca/craftbilt/

Keywords:
4 Season Sunrooms, 3 Season Sunrooms, Aluminum Railing, Aluminum Decking, Patio Covers, Retractable Awnings, Canopies, Solar Shades, Motorized Screens, porch enclosures, screen rooms

CATEGORIES
Decks, Awnings & Canopies, Sunrooms, Solariums & Greenhouses, and Railings
PRODUCTS
Awning, Patio Cover, Sunroom, Canopy, Railing, Decking, Solarium, Carport, Entrance Cover, Porch Enclosure, Screen Enclosure, Motorized Screen, Solar Screen, Window Screen, Window Awning, Retractable Screen, Solarium, Screen Room
SERVICES
We install of all of our products within a small radius around our factory. We deal with contractors throughout Canada, so there's a good chance we know someone who is familiar with our products who is not too far away.
BRANDS
Bettlerliving™ Retractable Shade Products Grand Vista Sunrooms Vista Screen Rooms Northlander™ Skyview Polycarbonate Roof Systems PanelCraft™ Roof Systems Betterliving™ Sunrooms Craft-Bilt Aluminum Railing Craft-Bilt Aluminum Decking
WEBSITE
https://craft-bilt.com/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA & Master Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.