In the fall of 2018 I made the decision to retrofit my deck with aluminum decking to replace the vinyl membrane that had not performed well. While on a trip to Ontario in October 2018 I visited the CraftBilt office and showroom in Ajax with a list of questions that arose while I was planning the project. Staff were helpful, knowledgeable and friendly. On my return to Alberta I decided to go ahead with the purchase. I was given a delivery date of 8 to 10 weeks. The order arrived this week, right on time and in the dead of winter. Everything was in good order, well-packaged on a 22 foot skid. I can't comment yet on the product itself because I won't be installing it for a few months. However, I do wish to commend all those who helped me face-to-face, over the phone and by e-mail for the very positive experience I have had with CraftBilt.
Milk River, Alberta
- Company Response
We'll be there if you have any issues 🙂
Thanks so much for the detailed review!