Ines from Toronto

Perhaps they got few good repairs when it comes to new installations, but I would not recommend hiring this company for repair services. Very poor customer service and worse of all, very poor ethics, They will give you all kind of excuses to not take any responsability to redress their mistakes, A techinician came by, apart from giving (incorrect!) diagnosis, subconsequently made me spend more money than I should have. When i called them to address this issue, they were not cooperative, did not provide a proper written diagnosis as requested, or helped effectively after this (non!) service. they refused to help redress the situation, . No wonder they got very low reviews on google and are non-accreditted (C- rating with customer complaint files) on BBB.

If you are having problems with your HIGH VELOCITY air-conditioning unit, look no further! I have a townhouse and it was very frustrating for me having to go through different number of companies for weeks (who actually confirmed on the phone afirmed would afirm they knew how to deal with High Velocity), but who at the end, were unable to do anything except waste my time and money. Husky sent their professional called Danny, who was the first competent to find the issues and fix them one by one. Husky service costs were slightly above the price range compared to other previous companies I previously hired, But it is worth it considering it will spare you from unecessary headaches and save your time. I am still trying to get my money back from a company who basically thought it was correct to charge me without fixing the issue (and even gave me an incorrect diagnosis of the problem!) It seems that High Velocity systems/combo systems are not very of commonly used in residential units, so few companies are efficient fixing it. If you have a High Velocity system as well, request Husky to send their technician DANNY. I also would like to thank the entire Husky team for their excellent customer service and management efficiency. I am writing this review 5 days after their visit, to make sure my system is working well in warmer days as well, and it finally fully operational now. Thank you Husky team!