Very disappointed with the service, very unorganized company. Bought a bedroom set, dresser and one of the night stand was with ink all over the furniture. Submitted the form form for exchange, got another night stand and dresser which was inspected by the company before sending for exchange, night stand was ok but dresser come again deflected. We refused the dresser, got call day later in which was told that another dresser will be delivered next day, next day at 4:50 pm we got call that the dresser will not be delivered until Tuesday next week. Very disappointed, this is the last buy from this company and will never recommend to anyone.
- Approximate cost of services:
- $4,000.00
- Company Response
Hi Karina, we do apologize for the inconvenience. Our Service Lead Raquel has been involved with your case and she has inspected the new dresser. She had left a message for you on June 24th. Please do follow up with us so that we can assist you. In future, please reference your bill number #950293. We appreciate your time.