I purchased a painting deal from Alexander Brown and Associates from a discount website. For over a month I tried to get a hold of them following that to schedule a date for a simple 1 bedroom paint job, and they never got back to me. I emailed, called, texted - and nothing worked. I will be requesting a refund and will ensure not to do business with this company again.
- Approximate cost of services:
- $70.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
I am not sure how or why this could have happened. I have had the same phone number and email address for many years now. If you are having a problem getting ahold of me perhaps Encroud could assist you in making sure you have the correct contact info. I would be happy to honour any deal you have purchased.