I chose this company becase I was guaranteed 100% customer satisfaction. In the contract this company was to power wash all areas, scrape, prime, paint all door frames, windows, siding. On the first day two young students came with no experience, did not powerwash- just started scraping a few areas..did not prime scraped areas...then painted and did a horrible job. After two coats of paint it was cracking and peeling in many areas. i came home from work and saw the horrible job and contacted the manager. I was assured by the manager he would return with another painter to do a proper job. They did do an ok job scraping and painting, but then applied the bright white caulking very messy after the painting! The caulking is all going to have to be redone as it has gaps and was done over top the old caulking.. Then they forgot to do the windows which are peeling, cracked, need to be caulked! This has been a very stressful and horrible project. We are now doing the windows ourselves, as well as all the caulking and touchups. I am now dealing with the regional manager about this. I don't know the quality of work this company does elsewhere, but I would not recommend this company.
- Approximate cost of services:
- $2,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?