Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our family room was in need of a gas fireplace and a place for our new TV. From the start, Robin was there to start our design with the proper fireplace, a Regency P33CE, logs. He was patient, courteous and very throrough. From scratch, they created a beautiful fireplace with stone mantel and a built in TV. It is the central focus point of of the room. It is all we hoped for and more. The Hetheringtons are all about customer satisfaction and professionalism. We have already recommended FW to two of our neighbours. Thanks guys! We were sad to see you go on day four.

Approximate cost of services:
$1.00
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Company Response

Professionalism--new word for Fireplace West. Ooh La La (just kidding). Dianne, Andy, you had a great design and were the first to talk us into a combined TV/fireplace project. We will post pictures. We are impressed. Thx, Robin, Matt, Dan